Q: How can I place an order with Leeds Liquors?
- A: You can place an order with Leeds Liquors through this website, through the Uber Eats app or through the DoorDash app.
Q: Are prices the same for orders placed through the website and Uber Eats/DoorDash?
- A: Prices may differ for orders placed through DoorDash or Uber Eats due to the added cost of being listed on third-party service providers. Prices here will most likely be always lower. However, some customers are able to save on delivery fees if they are Uber one subscriber or if they get special promotional offer. In contrast, other apps add fees (as much as 18%) due to their business model which you completely avoid here. Your order will be delivered appropriately regardless of where you choose to place the order.
Q: How can I check if Leeds Liquors delivers to my address?
- A: You can check if Leeds Liquors delivers to your address by verifying it on the checkout page or address page. Please note all 3 ways of delivery might have different delivery zones. Website covers more area than other apps.
Q: What happens if my address is undeliverable?
- A: If your address is undeliverable, you will not be able to place an order.
Q: Is there a minimum order amount?
- A: No but we recommend ordering above $20 so that delivery fees and tip expenses becomes more reasonable for you.
Q: What is the expected delivery time?
- A: Delivery times are typically 60 minutes or sooner in most cases. However, during rush hour, bad weather, or traffic congestion, it might take longer.
Q: What is the age requirement for placing an order?
- A: Customers must be at least 21 years of age to place an order.
Q: What is the age verification process for deliveries?
- A: Delivery personnel will require customers to present a valid ID proving they are at least 21 years old. Failure to provide valid identification will result in non-delivery and full payment charged.
Q: What happens if I am not present at the delivery address for age verification?
- A: If the customer is not present at the delivery address and age verification cannot be completed, the delivery will not be made, and the customer will be charged the full amount.
Q: What payment methods are accepted?
- A: We accept most major credit and debit cards. Visa, Mastercard, Discover, American Express are all accepted.
Q: What happens if a product is unavailable after I place an order?
- A: In the event that a product is unavailable after an order has been placed, Leeds Liquors reserves the right to cancel the order or provide a suitable replacement product of equal value.
Q: What is the refund policy?
- A: Refunds will only be issued under specific circumstances, such as Leeds Liquors being unable to fulfill an order due to inventory shortages or if a suitable replacement for an out-of-stock item cannot be found.
Q: How long does it take to process a refund?
- A: Refunds will be issued using the original payment method and may take a few business days to process and reflect in your account.
Q: Are there any exceptions to the refund policy?
- A: Leeds Liquors reserves the right to refuse refunds in situations such as providing inaccurate or incomplete information, inability to reach the customer, or if the refund request does not meet the eligibility criteria outlined in the policy.